Shipping: Inspect upon receipt. All damage claims must be made within 48 hours.
If order arrives with obvious damage, a customer can refuse to accept by noting
the damages with the shipper. All shipping and handling fees are not refundable.
Return items must be retuned in original condition in original packaging after
securing a returned merchandise authorization (RMA #) number. All items that
show signs of wear, installation, or use cannot be considered for a refund. We
reserve the right to repair or replace within 30 days any product defects reported
to us within 48 hours of receipt of merchandise.
All seating is custom built to order with variable and constantly changing lead times.
Lead time estimates are only approximated and are subject to change during the
production cycle. Cancellation charges apply at all times.
All installations are the the responsibly of the the buyer. We are not responsible for
any installation errors, any labor, or rental expense incurred as a result of wrong
or defective parts. All returned merchandise
subject to a 50% restocking fee.
Pleated Shades not cancellable or returnable.
Orders cancelled within 2 business days of placing the order will be subject
to a 7% processing fee. All orders in process that are cancelled before the items are
will be subject to a 30% cancellation fee.